April 2020 - Digital FastForward

FastForward Radio – Navigate The Intersection Between User Experience and Customer Experience

by Clay Richardson | Apr 9, 2020 | Innovation

In this episode, I interview Baruch Sachs, VP of Client Innovation with Pegasystems. In this fun and engaging interview, Baruch shares best practice strategies for helping IT teams align CX and UX to accelerate customer outcomes. How to help technical teams step out...

FastForward Radio – Navigate The Intersection Between User Experience and Customer Experience

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