Becoming a Design Thinker

Becoming a Design Thinker

How can you go from being a process thinker to a design thinker? This past weekend, I came across a blog post I wrote in 2014. The post was in response to a New York Times op-ed article, “Creativity vs. Quants”. The article took aim at the “quants” for believing that...
Do Robots Deserve Empathy?

Do Robots Deserve Empathy?

This is special-guest blog post by Nia Christian, one of Digital FastForward’s intelligent automation experts. Nia leads robotic automation projects for different clients in banking, healthcare, and higher education. Should we have empathy for robots? Do they...