In this episode, I interview Baruch Sachs, VP of Client Innovation with Pegasystems. In this fun and engaging interview, Baruch shares best practice strategies for helping IT teams align CX and UX to accelerate customer outcomes. How to help technical teams step out...
At Digital FastForward, we believe design thinking is a superpower for creative problem solving, allowing teams to innovate through any challenge, including the current coronavirus crisis. We now see leaders tapping into innovation practices – such as design thinking,...
How Technology Leaders Build Empathy: Interview With Shane Bray, CXO with Willis Towers Watson In this special episode, I interview Shane Bray, Chief Customer Experience Officer (CXO) with Willis Towers Watson, one of the largest providers of corporate benefits...
How To Create A Design Thinking Culture: Interview With Greg Warman, Co-Founder & Principal with ExperiencePoint (Part 2) In this episode, we continue our deep dive interview with Greg Warman, Co-Founder and Principal with ExperiencePoint. ExperiencePoint is a...
How To Create A Design Thinking Culture: Interview With Greg Warman, Co-Founder & Principal with ExperiencePoint (Part 1) In this episode, I interview Greg Warman, Co-Founder and Principal with ExperiencePoint. ExperiencePoint is a pioneer in human-centered...
Combines fastest path to digital innovation with sustainable cultural change New program to roll out in a series of regional Innovation Bootcamps, sponsored by Pega LAS VEGAS, June 3, 2019. There are two big problems with digital innovation: it’s hard to get...
Enterprise architecture and business process management are not what they used to be. As a former lead analyst at Forrester Research, and currently as Chief Excelerator at Digital FastForward, I work closely with enterprise architects and business process leaders to...
Will automation replace your IT job? It could, if you don’t move now to develop your creativity. I started to think about this after attending an endless parade of conferences and workshops on artificial intelligence and robotic automation. Eventually, I started...
We’re expanding and need to hire creative developers who are passionate about helping clients experiment with new disruptive technologies. Earlier this year during a pitch to potential investors, I was asked how we plan to grow Digital FastForward from just two...
Today, we announce a new strategic relationship with Pegasystems, a leading software platform that enables digital transformation. When my co-founder, Cornelius Pone, and I launched Digital FastForward, our founding vision was to help business and IT leaders...
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