Recently, one of the innovation leaders going through our Innovation eXcelerator Coaching Program asked me “How do you get it all done? How do you find time to focus on innovation and creativity when you have all this other stuff going on?” As an innovation leader,...
If you’re an innovation leader, I recommend assessing your team or even your personal life to see if you’re taking a blueprint or a blue-sky approach. Today I wanted to share something with you I've been thinking about for a while. This concept started taking shape in...
“COVID-19 has completely reshaped the landscape for knowledge work,” said Clay Richardson, Co-Founder and Chief Excelerator at Digital FastForward, an innovation and technology consultancy firm focused on design thinking. “Customers and employees now demand that companies operate with social distancing and remote work at the center of their business models. This new reality is forcing leaders to reimagine mission-critical processes across their entire business.”
In this episode, we interview Reshma Block, Principal at Compass Consulting Group, a woman-owned IT consulting firm specializing in business continuity and recovery strategies. One of the youngest disaster recovery managers at Intel...
Recently, I launched a research project to look at how decision makers are redesigning customer and employee processes as they adjust to the new realities of social distancing and remote work. As I spoke with decisions makers, I learned that teams are struggling to...
Today, Digital FastForward is announcing the launch of a new website, WE ARE WATCHING, to track the statements and commitments made by leading technology companies to end racism. I have never experienced the direct and hostile racism that my parents and grandparents...
Innovation and Technology Firm Recognized for Leadership in Design Thinking CAMBRIDGE, Mass. – May 26, 2020 - Digital FastForward, a leader in unlocking innovation through the application of design thinking, today announced it has been recognized with Pegasystems...
Digital resilience uses design thinking to help organizations begin to reimagine their business models and accelerate bouncing back from COVID-19 This past weekend I heard a politician tout how some restaurant owners were introducing an innovation to help bring...
In this very special episode, I interview Cindy Praeger, Co-Founder & Managing Partner with Rhythm Systems. Rhythm Systems helps mid-market firms develop their growth strategies and provides software that helps get everyone aligned to...
In this episode, I interview Baruch Sachs, VP of Client Innovation with Pegasystems. In this fun and engaging interview, Baruch shares best practice strategies for helping IT teams align CX and UX to accelerate customer outcomes. How to...
At Digital FastForward, we believe design thinking is a superpower for creative problem solving, allowing teams to innovate through any challenge, including the current coronavirus crisis. We now see leaders tapping into innovation practices – such as design thinking,...
How Technology Leaders Build Empathy: Interview With Shane Bray, CXO with Willis Towers Watson In this special episode, I interview Shane Bray, Chief Customer Experience Officer (CXO) with Willis Towers Watson, one of the largest providers of corporate benefits...
How To Create A Design Thinking Culture: Interview With Greg Warman, Co-Founder & Principal with ExperiencePoint (Part 2) In this episode, we continue our deep dive interview with Greg Warman, Co-Founder and Principal with...
How To Create A Design Thinking Culture: Interview With Greg Warman, Co-Founder & Principal with ExperiencePoint (Part 1) In this episode, I interview Greg Warman, Co-Founder and Principal with ExperiencePoint. ExperiencePoint is a...
Combines fastest path to digital innovation with sustainable cultural change New program to roll out in a series of regional Innovation Bootcamps, sponsored by Pega LAS VEGAS, June 3, 2019. There are two big problems with digital innovation: it’s hard to get...
Enterprise architecture and business process management are not what they used to be. As a former lead analyst at Forrester Research, and currently as Chief Excelerator at Digital FastForward, I work closely with enterprise architects and business process leaders to...
Will automation replace your IT job? It could, if you don’t move now to develop your creativity. I started to think about this after attending an endless parade of conferences and workshops on artificial intelligence and robotic automation....
We're expanding and need to hire creative developers who are passionate about helping clients experiment with new disruptive technologies. Earlier this year during a pitch to potential investors, I was asked how we plan to grow Digital...
Today, we announce a new strategic relationship with Pegasystems, a leading software platform that enables digital transformation. When my co-founder, Cornelius Pone, and I launched Digital FastForward, our founding vision was to help business...
Digital transformation is where modern organizations are all supposed to be headed. To you, the individual IT practitioner, that might seem intimidating. But you can succeed in your digital transformation journey by...