Innovation and Technology Firm Recognized for Leadership in Design Thinking CAMBRIDGE, Mass. – May 26, 2020 – Digital FastForward, a leader in unlocking innovation through the application of design thinking, today announced it has been recognized with...
Digital resilience uses design thinking to help organizations begin to reimagine their business models and accelerate bouncing back from COVID-19 This past weekend I heard a politician tout how some restaurant owners were introducing an innovation to help bring...
In this very special episode, I interview Cindy Praeger, Co-Founder & Managing Partner with Rhythm Systems. Rhythm Systems helps mid-market firms develop their growth strategies and provides software that helps get everyone aligned to execute on an...
In this episode, I interview Baruch Sachs, VP of Client Innovation with Pegasystems. In this fun and engaging interview, Baruch shares best practice strategies for helping IT teams align CX and UX to accelerate customer outcomes. How to help technical teams step out...
At Digital FastForward, we believe design thinking is a superpower for creative problem solving, allowing teams to innovate through any challenge, including the current coronavirus crisis. We now see leaders tapping into innovation practices – such as design thinking,...
How Technology Leaders Build Empathy: Interview With Shane Bray, CXO with Willis Towers Watson In this special episode, I interview Shane Bray, Chief Customer Experience Officer (CXO) with Willis Towers Watson, one of the largest providers of corporate benefits...
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